1. Delivery within Mumbai is free of charge, while shipping charges apply for deliveries outside Mumbai.
  2. We ship through reputed national courier service providers and PAN India Deliveries take about 3-10 business days.
  3. We use reputed national logistics services and try our best to get the hampers delivered on the date specified by you, but in some cases, it may get delivered on a different date
  4. Our logistics partners generally make 3 attempts to deliver a product, if they are unable to deliver the product in 3 attempts it will come back to us. We can re-ship the returned orders on payment of extra shipping charges.
  5. Online tracking details will be shared with you once we ship out the products.

General

  1. We generally do not send any invoices along with the hamper. You’ll receive it on your registered mail ID. For hard copies of invoices or B2B/GST invoice, pls drop us a mail at myartistryhub@gmail.com
  2. Please mention the recipient’s phone at the time of checkout, it helps us deliver the hampers faster. We understand the gift may be a surprise for them and never contact the recipient but delivery boys may need to contact them at the time of delivery.
  3. Please note any changes to address/contact details/recipient name etc. is not possible after the shipment of the product.
  4. We can provide estimated delivery timelines but delivery date is not guaranteed by our logistics partners.